client satisfaction survey

Please take 1 – 2 minutes to complete this brief questionnaire. Mandatory fields marked *

Client Satisfaction Survey

Client Name:
Name of person
completing this survey:
With reference to the work we recently completed for you how satisfied are you with each of the following factors:

	Completely Satisfied	Fairly Satisfied	Not Satisfied	N/A
Understanding your needs*
Offering a practical solution*
Effective and timely communications*
Delivering what was promised*
Advising what the costs would be*
Keeping to agreed timescale*
Keeping to agreed costs*
Treating you as a valued client*

We appreciate you taking the time to complete this form – thank you.